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Showing results 1 to 1 of 1
Lean Service Model to Reduce the Cancellation Rate of Cards in Peruvian Retail Banking
Escudero Arrascue, Maria Fernanda
;
Poma Roca, Jimena Alexandra
Asesorado por
Quiroz Flores, Juan Carlos
2023
Universidad de Lima
Bancos
;
Servicio al cliente
;
Tarjetas de crédito
;
Tarjetas de debito
;
Producción eficiente
;
Banks and banking
;
Customer services
;
Credit cards
;
Debit cards
;
Lean manufacturing