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Browsing by Subject CRM (customer relationship management)
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Diagnóstico situacional del área de marketing para la fidelización del cliente en la agencia de viajes a la medida “Viajes Rosario Flórez” en el año 2018
Figueroa Quichua, Mónica Jazmín
Asesorado por
Valdez Roca, Álvaro Fernando
2018
Universidad César Vallejo
Diagnóstico situacional
;
Fidelización del cliente
;
Marketing Relacional
;
Estandarización de procesos
;
CRM (customer relationship management)