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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
Pérdida de fidelidad de los clientes, por la alta rotación de personal del área de negocios en las instituciones especializadas en microfinanzas. (ciudad Arequipa)
Aquice Quispe, Julio Cesar
;
Peña Carrillo, Meira
;
Poma Mamani, Juan Jose
Asesorado por
Paredes Minaya, Percy Alfredo
1-Jun-2019
Universidad Peruana de Ciencias Aplicadas (UPC)
Rotación laboral
;
Rotación
;
Microfinanzas
;
Talento humano
;
Analista de créditos
;
Reclutamiento
;
Capacitación
;
Clima laboral
;
Fidelización del cliente
;
Job rotation
;
Microfinance institution
;
Business area