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Browsing by Subject Actitud del servicio
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Calidad de servicio y satisfacción de los usuarios en la oficina de Defensa Civil de la Municipalidad Distrital de Punta Negra, 2021
Echegaray Ayala, Consuelo Nicol
Asesorado por
Chavez Zavaleta, Raúl
6-Mar-2023
Universidad Nacional José Faustino Sánchez Carrión
Calidad de servicio
;
Satisfacción de los usuarios
;
Aspectos tangibles
;
Cumplimiento de la promesa
;
Actitud del servicio
;
Competencia personal
;
Empatía
