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Browsing by Author Zavala Chávez , Kevin Daniel
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Implementación de la gestión por procesos en una empresa de it para mejorar la gestión de tickets
Zavala Chávez , Kevin Daniel
;
Guardia Miranda, Renata Alejandra
Asesorado por
Arévalo Flores, Sandra Patricia
16-Nov-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
Transformación digital
;
Tickets
;
Gestión por procesos
;
Gestión de tickets
;
Resolución de tickets
;
Digital transformation
;
Process management
;
Ticket management
;
Ticket resolution
