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Browsing by Author Yrigoyen Aspiazu, Eduardo Alfredo
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Implementación de un modelo de gestión de incidencias basado en ITIL para la mejora de los servicios de TI en Kyndryl, Lima - 2022
Amayo Rabanal, Daniel Accent
;
Yrigoyen Aspiazu, Eduardo Alfredo
Asesorado por
Robles Fernández, Iván
2022
Universidad Tecnológica del Perú
Implementación de un modelo
;
Gestión de incidencias
;
ITIL
;
Mejora de los servicios de TI
