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Browsing by Author Vizcardo Fernández, Sara Ana de los Angeles
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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
Calidad del servicio en el centro de servicio al contribuyente Nicolás de Piérola Sunat – Lima 2016
Vizcardo Fernández, Sara Ana de los Angeles
Asesorado por
Gallarday Morales, Santiago Aquiles
2017
Universidad César Vallejo
Calidad del servicio
;
Modelo SERVQUAL
;
Expectativa y percepción