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Browsing by Author Vallejos Olaza, Miguel- Angel Ian
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Implementación de un sistema de gestión de servicios de TI (ITSM) – basado en el marco de Trabajo ITIL para empresa del sector de productos alimenticios
Vallejos Olaza, Miguel- Angel Ian
;
Tasayco Malache, Jean Carlos
Asesorado por
Díaz Suárez, Jorge Eduardo
16-Nov-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
ITSM
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ITIL
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Catálogo de servicios
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Incidentes
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Requerimientos
;
Service Catalog
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Incidents
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Value