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Browsing by Author Valencia Cisneros, Pavel Vladimir
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info:eu-repo/semantics/bachelorThesis
Factores más influyentes en la calidad percibida del servicio de taxi asistido por aplicativo móvil, desde la percepción de los usuarios que viven o trabajan en Lima Moderna
Flores Sosa, Jorge
;
Valencia Cisneros, Pavel Vladimir
Asesorado por
Berdejo Chavez, Pedro Rubén
20-Jul-2019
Universidad Peruana de Ciencias Aplicadas (UPC)
Transporte urbano
;
Aplicativo móvil
;
Calidad de servicio
;
Servqual
;
Net Promoter Score
;
Urban transport
;
Mobile application
;
Quality of service