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Browsing by Author Trujillo Lopez, Manuel Erminio
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info:eu-repo/semantics/bachelorThesis
Sistema Web basado en ITIL para mejorar la Gestión de Servicios en la empresa ABS SERVICIOS INFORMATICOS E.I.R.L. Trujillo - 2018
Trujillo Lopez, Manuel Erminio
Asesorado por
Díaz Amaya, Lourdes Roxana; Romero Ruiz, Hugo José Luis
2018
Universidad César Vallejo
Gestión de Servicios
;
ITIL V3
;
Sistema Web
;
SLA
