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Browsing by Author Tapia Sandoval, Bianca Lucero
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info:eu-repo/semantics/bachelorThesis
Análisis de la calidad de servicio del Banco Interbank en la ciudad de Chimbote, 2019
Flores Honores, Karolay Olga
;
Tapia Sandoval, Bianca Lucero
Asesorado por
Gutiérrez Chilca, Randall Manolo
2019
Universidad César Vallejo
Calidad de servicio
;
Elementos tangibles
;
Fiabilidad
;
Capacidad de respuesta
;
Seguridad
;
Empatía