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Browsing by Author Surco Cconislla, Rogelio Rudy
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info:eu-repo/semantics/bachelorThesis
Análisis de la calidad del servicio gastronómico de los restaurantes de tres y cuatro tenedores ofertado al turista nacional e internacional en el centro histórico de la ciudad de Arequipa - 2017
Surco Cconislla, Rogelio Rudy
Asesorado por
Palza Monroy, Amely
13-Dec-2019
Universidad Católica de Santa María
Calidad del Servicio
;
Expectativa
;
Percepción
;
cuestionario SERVQUAL
