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Browsing by Author Saldaña Suárez, Omayra Luisa María
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Showing results 1 to 1 of 1
Gestión de procesos para la calidad de servicios en una pyme del sector pastelero, Trujillo 2021
Sanchez Pretel, Maria Betsy
;
Saldaña Suárez, Omayra Luisa María
Asesorado por
Suárez Torres, Betty Lizby
9-Nov-2023
Universidad Privada del Norte
proceso
;
servicio
;
cliente
;
Gestión de procesos
;
BPM
;
Calidad del servicio
;
Mejora continua
;
Estrategias
;
Satisfacción al cliente
