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Browsing by Author Salas Wong, Renato Antonio
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
“Customer Relationship Management en la satisfacción del cliente en la Maestría de Administración de la Universidad Nacional Mayor de San Marcos, 2016”
Salas Wong, Renato Antonio
Asesorado por
Villanueva Figueroa, Rosa Elvira
2017
Universidad César Vallejo
CRM
;
gestión de relaciones con el cliente, satisfacción del cliente
;
Lealtad del cliente
