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Browsing by Author Sánchez Medina, Jorge Luis
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info:eu-repo/semantics/masterThesis
Diseño de una estrategia basada en ITIL para mejorar la Gestión de Servicios en la Gerencia de Tecnologías de la Información y Estadísticas de la Municipalidad Provincial de Chiclayo
Sánchez Medina, Jorge Luis
Asesorado por
Samillan Ayala, Alberto Enrique
2017
Universidad Nacional Pedro Ruiz Gallo
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