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Browsing by Author Sáenz Bertrán, Alberto Mauricio
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La mejora en la atención al cliente en el área de reclamos en una entidad financiera (en el Perú zona Lima-Sur en el periodo comprendido entre septiembre a diciembre 2020)
Sáenz Bertrán, Alberto Mauricio
Asesorado por
Prado Cominges, Edwin Paul
2021
Universidad Científica del Sur
Entidades financieras
;
Atención al cliente
;
Reclamos
