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Browsing by Author Robles Castillo, Haydee Estefania
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info:eu-repo/semantics/bachelorThesis
La calidad de servicio y su relación con la dificultad del pensionista para acceder a la información de la ONO En Lima Metropolitana, en el año 2016
Robles Castillo, Haydee Estefania
Asesorado por
Leon Espinoza, Lessner Augusto
2016
Universidad César Vallejo
Calidad de servicio
;
Acceso a la información
;
Satisfacción del cliente
;
Conformidad del servicio
;
ONP