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Browsing by Author Quispe Guerra, Fanny Ivonne
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Showing results 1 to 1 of 1
La calidad en atención al cliente en América Latina durante los últimos 10 años, una revisión sistemática
Quispe Guerra, Fanny Ivonne
Asesorado por
Collavino Ríos, Rocío Edith
26-Sep-2019
Universidad Privada del Norte
Satisfacción del cliente
;
Servicio al cliente
;
Recursos humanos
;
Gestión de la calidad
;
Productividad (motivación)
