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Browsing by Author Quiñones Trujillo, Carlos Leonardo
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Relación entre la calidad de servicio y la fidelización de los clientes de una empresa privada en la ciudad de Trujillo 2020
Guzman Palacios, Rodrigo Gonzalo
;
Quiñones Trujillo, Carlos Leonardo
Asesorado por
Obando Peralta, Ena Cecilia
1-Nov-2021
Universidad Privada del Norte
Servicio al cliente
;
Fidelización de clientes
;
Satisfacción del cliente
;
Quality of Service
;
Customer Loyalty
;
SERVQUAL