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Browsing by Author Polo Portilla, Giovanna Julissa
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Factores que afectan la rotación de los asesores telefónicos en los Centros de Contacto de Lima Metropolitana
Hoyos Saavedra, Fanny Carolina
;
Polo Portilla, Giovanna Julissa
Asesorado por
Chacón Resino, Ramón
;
Ikeda Tsukazan, Lucía Midori
24-Nov-2018
Universidad Peruana de Ciencias Aplicadas (UPC)
Administración de personal
;
Retención de empleados
;
Motivación en el trabajo
;
Centros de atención telefónica
;
Lima (Lima, Perú)