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Browsing by Author Pizarro Neves, Gabriela Inés
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Incidencia de la calidad de servicio en la satisfacción del cliente en el Banco de Crédito del Perú de la ciudad de Tacna, oficina Bolognesi, en el periodo 2008 2009
Pizarro Neves, Gabriela Inés
Asesorado por
Begazo Portugal, Oscar Alfredo
2010
Universidad Nacional Jorge Basadre Grohmann
Consumidores
;
Intereses del consumidor
;
Protección del consumidor
;
Gestión de la calidad
;
Calidad del servicio
