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info:eu-repo/semantics/bachelorThesis
Uso de chatbots para la digitalización del canal de atención a clientes B2B
Villegas Espinoza, Mauricio Gustavo; Pitot Galarreta, Ashly Sasha
Asesorado por Bernal Arredondo, Carlos Alberto
13-Nov-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
Branding; Chatbot; Tráfico; WhatsApp Business; Postventa; Digital; Traffic; Post-sale; Digital
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