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Browsing by Author Pauca Diaz, Adrian Jesus
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info:eu-repo/semantics/masterThesis
Medición de la calidad del servicio al estudiante de Pregrado e implementación de una incubadora académica y empresarial en la facultad de Administración - Universidad Nacional de San Agustin de Arequipa 2018
Pauca Diaz, Adrian Jesus
Asesorado por
Cuadros Paz, Luis Ernesto
2018
Universidad Nacional de San Agustín de Arequipa
Calidad de servicio
;
Perspectivas
;
Expectativas
;
Elemento tangible
;
Elemento de confiabilidad
;
Elemento de respuesta
;
Elemento de seguridad
;
Elemento de empatía