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Browsing by Author Narcizo Susaníbar, Miguel Ángel
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info:eu-repo/semantics/bachelorThesis
Rediseño de procesos empresariales en los procesos de atención de centrales telefónicas en Telefónica del Perú S.A.A.
Narcizo Susaníbar, Miguel Ángel
;
Sinche Castillo, Boris Christopher
Asesorado por
Tejada Malaspina, Miguel Ángel
2013
Universidad Nacional de Ingeniería
Diseño de procesos
;
Empresas de telecomunicaciones