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Browsing by Author Morales Zuloeta, María Hemelina
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
La calidad de servicio para la satisfacción del cliente en el restaurante Marakos 490 – Chiclayo
Morales Zuloeta, María Hemelina
Asesorado por
Cayotopa Ylatoma, Cilenny
2021
Universidad Señor de Sipán
Calidad de servicio
;
Satisfacción al cliente
;
Modelo Servqual
;
Estrategia de mejora