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Browsing by Author Montenegro Sánchez, Daniela Sara
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Showing results 1 to 1 of 1
Relación del E-Service Quality con la satisfacción y lealtad del consumidor de supermercados
Montenegro Sánchez, Daniela Sara
;
Goytizolo López, Camila Sandra
Asesorado por
Veliz Chumbiauca, Tulia Palmira
3-Dec-2020
Universidad Peruana de Ciencias Aplicadas (UPC)
Comercio electrónico
;
Servicio online
;
Satisfacción del consumidor
;
Lealtad del consumidor
;
E-commerce
;
Online service
;
Consumer satisfaction
;
Consumer loyalty