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Browsing by Author Miranda Torres, Verónica Yeseline
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info:eu-repo/semantics/bachelorThesis
Percepción de los Huéspedes sobre la Calidad de Servicio que Ofrece el Hotel Ensueño Mediante el Modelo Servperf, Arequipa - 2018
Miranda Torres, Verónica Yeseline
Asesorado por
Palza Monroy Amely Faridy
3-May-2019
Universidad Católica de Santa María
Modelo SERVPERF
;
calidad de servicios
;
Percepción
