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Browsing by Author Mena Rivera, Hristo Steffen
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info:eu-repo/semantics/bachelorThesis
Reducción del tiempo de espera en la atención de chats en la empresa Kerfag Telecomunicaciones S.A.C. utilizando un modelo de simulación de líneas de espera
Mena Rivera, Hristo Steffen
Asesorado por
Ortiz Ramírez, Miky Gerónimo
2021
Universidad Nacional Mayor de San Marcos
Telecomunicaciones - Procesamiento de mensajes
;
Sistemas de transmisión de datos
;
Administración del tiempo