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Browsing by Author Mejía Orozco, Raisa Angélica
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info:eu-repo/semantics/bachelorThesis
Sistema de gestión de calidad en el proceso entrega de pedidos para una mayor satisfacción de los clientes de la Empresa de Transportes de Mercancías TRAMESA
Mejía Orozco, Raisa Angélica
Asesorado por
Huamán Mejía, María Celina
2014
Universidad Nacional Mayor de San Marcos
Empresas de transporte - Perú
;
Norma ISO 9001
;
Reparto de mercancías - Administración
;
Servicios al cliente - Control de calidad
