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Browsing by Author López Vásquez, Elizabeth del Carmen
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info:eu-repo/semantics/bachelorThesis
Análisis de la usabilidad del sistema de trámite documentario – sistram respecto a la satisfacción del usuario basado en la norma ISO/IEC 25000 de la dirección regional sectorial de educación Tacna – 2015
López Vásquez, Elizabeth del Carmen
Asesorado por
Málaga Tejada, Gianfranco Alexey
2018
Universidad Nacional Jorge Basadre Grohmann
Dirección Regional Sectorial de Educación Tacna
;
Calidad en el servicio
;
Atención al cliente
;
Sistemas de información
;
Normas técnicas
