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Browsing by Author López Jaramillo, Ana Cecilia
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info:eu-repo/semantics/masterThesis
Calidad del servicio y su relación con la satisfacción del usuario del área de la Dirección General de Administración de la Universidad Nacional Pedro Ruiz Gallo – año 2019
López Jaramillo, Ana Cecilia
Asesorado por
Acosta Piscoya, Jorge Antonio
2022
Universidad Nacional Pedro Ruiz Gallo
Calidad del servicio
;
Satisfacción del cliente
;
Competitividad en el mercado
