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Browsing by Author Jimenez Muñoz, Maria Alessandra
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Showing results 1 to 1 of 1
Plan de mejora aplicando la metodología BPM para mejorar la experiencia del cliente en la empresa representaciones Mirmar S. R. L. de la ciudad de Lima, 2020
Jimenez Muñoz, Maria Alessandra
Asesorado por
Sotomayor Burga, Juan Luis
18-Jun-2022
Universidad Privada del Norte
Satisfacción del cliente
;
Servicio al cliente
;
Business Process Management (BPM)
;
Experiencia del cliente
;
Mejora de proceso
