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Browsing by Author Jara Perez, Linda Edith
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info:eu-repo/semantics/masterThesis
Modelo estandarizado de gestión de servicios de TI, para mejorar el proceso de atención a usuarios en Sunat - Región Norte
Jara Perez, Linda Edith
Asesorado por
Arangurí García, María Ysabel
2020
Universidad Católica Santo Toribio de Mogrovejo
Tecnología de la información
;
Servicio al cliente
;
Superintendencia Nacional de Administración Tributaria
;
Perú
