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Browsing by Author Huaylla Ramos Gustavo Adolfo
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Showing results 1 to 1 of 1
Percepción de la calidad del servicio de delivery de restaurantes de comida criolla en Arequipa según el modelo SERVQUAL en un entorno COVID-19
Huaylla Ramos Gustavo Adolfo
;
Perea Diaz Sergio Renato
Asesorado por
Hillpa Zúñiga, Manuel
26-Apr-2023
Universidad Católica de Santa María
Calidad de servicio
;
Optimización de procesos
;
Servicio delivery
;
Modelo SERVQUAL
