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Browsing by Author Hokari Escobedo, Logan
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Influencia de la calidad de servicio en la lealtad de marca de la empresa TGI Fridays en Arequipa
Hokari Escobedo, Logan
;
Quiroz Bolaños, Jhonattan Rodolfo
Asesorado por
Postigo Mendoza, Fabiola
2022
Universidad Católica San Pablo
Calidad del servicio
;
Marketing de servicios
;
Satisfacción del cliente
;
Lealtad de marca
;
Modelo Dineserv
;
Análisis importancia – desempeño (IPA)