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Browsing by Author Higa Martinez, Melisa Esperanza
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info:eu-repo/semantics/bachelorThesis
Desarrollo de la Operación del Servicio para la Gestión de Incidencias en la división de Aplicaciones de la empresa Viettel Perú S.A.C.
Higa Martinez, Melisa Esperanza
Asesorado por
Crispín Sánchez, Iván
2017
Universidad César Vallejo
Desarrollo
;
Tiempo medio de Reparación
;
SLA
;
Gestión de Incidencias