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Browsing by Author Herrera Venegas, José Luis
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info:eu-repo/semantics/bachelorThesis
Percepción de la Calidad de Servicio al cliente de la Empresa Hiperbodega Precio Uno de la Esperanza, Trujillo-2018.
Herrera Venegas, José Luis
;
Paisig Tocto, Luzbeli
Asesorado por
Espinoza Rodríguez, Olenka Ana Catherine; Caballero Mujica, Waldo
2018
Universidad César Vallejo
percepción
;
calidad de servicio
;
fiabilidad
;
interacción personal
;
evidencias físicas
;
políticas
;
satisfacción
;
garantía
;
empatía