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Browsing by Author Guzman Rendon, Gonzalo Alejandro
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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
La efectividad de la implementación de un modelo de Total Quality Management (TQM) en la mejora de la logística de distribución y el servicio al cliente en la empresa Transportadora del Sur S.A. Arequipa 2019
Guzman Rendon, Gonzalo Alejandro
Asesorado por
Molina Rodriguez, Fredy Nicolas
2020
Universidad Nacional de San Agustín de Arequipa
Total Quality Management
;
modelo
;
logística, servicio
;
satisfacción
;
flota
