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Browsing by Author Guzmán Pretel, Alan Franklin
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info:eu-repo/semantics/bachelorThesis
Percepción de los usuarios de la calidad de servicio en el Centro de Distribución General de la Corte Superior de Justicia de La Libertad sede Bolívar-2017
Guzmán Pretel, Alan Franklin
Asesorado por
Aguilar Aragón, Nancy Deifilia; Ugarriza Gross, Gustavo Adolfo
2017
Universidad César Vallejo
Calidad de servicio
;
usuarios
;
sector público
;
tangibilidad
;
fiabilidad
;
capacidad de respuesta
;
garantía
;
empatía
