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Browsing by Author Gutierrez Loayza, John Wilver
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info:eu-repo/semantics/bachelorThesis
Análisis de la calidad percibida del servicio de una empresa de telefonía en servicio móvil, en estudiantes de administración de negocios de una universidad privada, Arequipa 2019
Gutierrez Loayza, John Wilver
;
Guevara Pezo, Juan Diego
Asesorado por
Velasquez Doig, Miguel Eduardo
2020
Universidad Católica San Pablo
Percepción
;
SERVQUAL
;
Calidad
;
Servicio
;
Calidad de Servicio