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Browsing by Author Gutierrez Aguero, Jose Antonio
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info:eu-repo/semantics/bachelorThesis
Aplicacion de Seis Sigma para el proceso de mesa de ayuda en el Ministerio de Economia y Finanzas
Gutierrez Aguero, Jose Antonio
Asesorado por
Gamboa Cruzado, Javier Arturo
2015
Universidad Autónoma del Perú
Seis sigma (Estándares de control de calidad)
;
Administración Pública--Documentos
;
Tecnologías de la información y comunicación
;
KPI (Key Performance Indicators)
;
Eficiencia organizacional