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Browsing by Author Gomez Lazarte, Mercedes Beatriz
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La calidad del servicio en la log?stica agroexportadora y la fidelizaci?n del cliente de la empresa SIAF S.A.C
Gomez Lazarte, Mercedes Beatriz
;
Gomez Lazarte, Mercedes Beatriz
Asesorado por
Cavani Grau, Carlos Manuel
;
Cavani Grau, Carlos Manuel
2022
Universidad Ricardo Palma
Calidad de servicio
;
Fidelizaci?n de clientes
;
Tangibilidad
;
Fiabilidad
;
Capacidad de respuesta
;
Seguridad
;
Empat?a
;
An?lisis descriptivo
;
An?lisis PLS-SEM