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Browsing by Author Gomez Abanto, Sergio
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info:eu-repo/semantics/bachelorThesis
Implementación de herramienta CRM para la mejora de procesos en la gestión de atención al cliente en la empresa Cloudfly Peru, 2022
Gomez Abanto, Sergio
;
Herbay Aguirre, Marisol
Asesorado por
Necochea Chamorro, Jorge Issac
2022
Universidad César Vallejo
Herramientas CRM
;
Gestión de atención al cliente
;
Nivel de satisfacción
;
CRM
;
Customer relationship management
