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Browsing by Author Gamarra Avila, Claudia Fernanda
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info:eu-repo/semantics/bachelorThesis
Análisis de calidad de servicio para realizar propuesta de mejora del área de atención al cliente de Electro Puno S.A.A., distrito de Puno 2016.
Gamarra Avila, Claudia Fernanda
;
Mamani Ramos, Licetty Karla
Asesorado por
Marchani Salas, Paul
2016
Universidad Católica San Pablo
Servicio al cliente
;
Control de calidad
;
Satisfacción laboral
;
Motivaciones laborales
