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Browsing by Author Gala Vilchez, Kristell Leonor
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Showing results 1 to 1 of 1
Calidad del servicio en una tienda ortopédica, ubicada en el distrito de Surco, Lima – Perú, año 2023
Bejarano Machaca, Roberto Junior
;
Gala Vilchez, Kristell Leonor
Asesorado por
Albarran Taype, Rossmery
20-Oct-2023
Universidad Privada del Norte
Atención al cliente
;
Satisfacción en el trabajo
;
Control de calidad
;
Elementos tangibles
;
Calidad del servicio
;
Modelo servqual
;
Indicadores
;
Tangible elements
;
Service quality
;
Servqual model
;
Indicators
