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Browsing by Author Falla Gómez, Carolina de Lourdes
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info:eu-repo/semantics/masterThesis
Lineamientos de mejora continua de atención al cliente basada en el modelo EFQM en el área de DIBAE de la Universidad Señor de Sipán
Falla Gómez, Carolina de Lourdes
Asesorado por
Callejas Torres, Juan Carlos
2015
Universidad Señor de Sipán
Mejora continua de atención del cliente
;
modelo EFQM
