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Browsing by Author Espinoza Navarro, Christian Rafael
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info:eu-repo/semantics/bachelorThesis
Mejorar el grado de satisfacción de los clientes de la empresa Gie Perú S.A.C. aplicando un Sistema de Gestión Integrado
Espinoza Navarro, Christian Rafael
Asesorado por
Mendoza Altez, Edgardo Aurelio
2019
Universidad Nacional Mayor de San Marcos
Satisfacción del consumidor
;
Norma ISO 14001
;
Norma ISO 9001
;
Comportamiento del consumidor
