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Browsing by Author De la Rosa Reyna, Nicolas Alejandro
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Showing results 1 to 1 of 1
Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru
De la Rosa Reyna, Nicolas Alejandro
;
Onaga Nishimura, Alex Sergio
Asesorado por
Collao Díaz, Martín Fidel
2023
Universidad de Lima
Restaurantes
;
Satisfacción del cliente
;
Producción eficiente
;
Proceso de mejora continua
;
Restaurants
;
Consumer satisfaction
;
Lean manufacturing
;
Continuous improvement process