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Browsing by Author De la Cruz Berrospi, Elizabeth Jackeline
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Implementacion de un software open source para la generacion de valor del proceso de atención del área de Helpdesk en la Empresa Tal S.A.
Costilla Quiroz, Jorge Martin
;
De la Cruz Berrospi, Elizabeth Jackeline
Asesorado por
Diaz Sanchez, Jaime Eduardo
2016
Universidad Privada Antenor Orrego - UPAO
Calidad del servicio
;
Gestión de incidencias