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Browsing by Author De Soria Kobayashi, Hajime Jesus
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Showing results 1 to 1 of 1
Influencia del riesgo percibido y calidad de servicio en la satisfacción, confianza y compromiso del cliente en los marketplace
Camacho Miyasato, Akemi Julissa
;
De Soria Kobayashi, Hajime Jesus
Asesorado por
Bazo Quintana, Pedro Vicente
24-Oct-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
Marketplace
;
Calidad de servicio
;
Riesgo percibido
;
Riesgo financiero
;
Riesgo de producto
;
Satisfacción
;
Confianza
;
Compromiso del consumidor
;
Service quality
;
Perceived risk
;
Financial risk
;
Product risk
;
Satisfaction
;
Customer engagement and trust